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Frequently Asked Questions

• How do I know if a product is right for my child? + −
  Every product on STTY is tagged to the conditions it supports. You can also filter by diagnosis or browse our Resource Hub for expert guidance.
• Do you ship products yourself, or does Amazon? + −
  We ship all orders ourselves directly from our UK warehouse. Orders are typically dispatched within 1–2 working days.
• Can I return a product if it doesn’t suit my child? + −
  Yes — we offer a 30-day returns policy. Please contact us and we’ll guide you through the process.
• Do you have products for adults with ADHD or autism? + −
  Absolutely. Many of our products are suitable for adults too. Filter by ‘Adults’ in our shop to see our full adult range.
• How do I register my school or therapy practice? + −
  Visit our Schools & Therapists page and fill in the registration form. We’ll set up your account with access to bulk pricing and resources.